Legal

Refund Policy

When and how you can ask for a refund for Managerial CRM.

Last updated: 2 November 2026

This document is a draft pending legal review. If anything here is unclear, write to hello@managerialcrm.com.

Managerial CRM is a product of Softifybd Limited, Tower of Aakash, Level-18, 54 Gulshan Avenue, Dhaka-1212, Bangladesh (“we”, “us”). This policy explains when you can ask for a refund for a Managerial CRM purchase and how we handle it.

Who can ask for a refund

  • If you are not satisfied with Managerial CRM, you can ask for a refund within 7 days of the purchase date.
  • You must explain a valid reason for the refund.
  • Requests made more than 7 days after the purchase date are not eligible.

How to ask

Email sales@managerialcrm.com with:

  • your company name and the email address you sign in with;
  • the invoice or payment you want refunded;
  • why you are asking for the refund.

What happens next

  • Our finance team investigates your request and the reason you give.
  • If the refund is approved, we process the payment within 3–7 working days.

Contact

Questions about refunds? Email sales@managerialcrm.com, call 096-12345-100 or 01723-221999, or write to Softifybd Limited, Tower of Aakash, Level-18, 54 Gulshan Avenue, Dhaka-1212, Bangladesh.